FAQ

1. Are ceramic bouquets heavy?
The weight of a ceramic bouquet depends on the petal thickness and stem structure. Most are designed to be lightweight and suitable for placement on tabletops, entryways, or display shelves. They are not as heavy as traditional ceramic items.

2. Are the wind chimes loud?
The sound of ceramic wind chimes is clear but not harsh. It is a soft, natural tone. When wind is light, the sound is gentler. Suitable for hanging near windows, on balconies, or in gardens.

3. Are the refrigerator magnets strong enough?
The magnets provide regular holding strength for daily use. They can be attached securely to refrigerator doors, metal cabinets, or memo boards. If the surface has oil or moisture, wipe it dry before attaching.

4. Can ceramic garden pick stakes be left outdoors for a long time?
They can be used outdoors, but it is advisable to avoid extreme weather conditions. Prolonged sun exposure, freezing temperatures, or strong winds can affect the lifespan of the ceramic and metal parts. Wiping them dry after rain can help extend their use.

5. Are ceramic ornaments easy to break?
Ceramic is a hard but brittle material. Normal placement is fine, but dropping or knocking against hard objects may cause damage. Place ornaments away from the edge of tabletops.

6. How do I clean ceramic products?
Use a soft cloth or soft brush for gentle cleaning. Do not use steel wool, hard brushes, or strong acid/alkali cleaners. For items with fine details such as wind chimes or bouquets, a small brush can be used to clean gaps.

7. How long does it take to ship my order?
Your order will be shipped within 1 to 2 business days after payment confirmation.

8. When can I get free shipping?
Free shipping is available on orders with a total amount of 60 USD or more.

9. How do I request a return?
Please contact us within 30 days of receiving your item, and provide your order number and relevant information. We will assist you with the return process. For more details, please refer to our Return Policy.